On September 19, the American Gaming Association (AGA), DraftKings, and MGM National Harbor joined forces for a live panel focused on responsible gaming and industry trends. Key figures included Nevada Rep. Dina Titus, Washington Commanders Co-Owner Mark Ein, DraftKings CRGO Lori Kalani, MGM National Harbor President and CEO Melonie Johnson, and AGA President and CEO Bill Miller.
Miller emphasized the industry’s dedication to responsible gaming, stating, “It is an important time in the gaming industry to showcase our commitment to responsible gaming as operators and businesses cannot be successful without instilling a customers-first approach.” He noted that sports betting continues to expand, with two-thirds of American adults now able to place wagers legally.
DraftKings and MGM National Harbor Highlight Responsible Gaming Efforts
DraftKings’ Lori Kalani highlighted the company’s commitment to responsible gaming, detailing their new My Stat sheet. This tool helps users track their betting and spending habits. Kalani explained, “Our main goal at DraftKings is to develop responsible gaming habits for our users.” She added that the resource is highly utilized, stating, “We’re seeing a 10x rate in which these resources are being interacted with and the feedback from our consumer base has been all positive.”
MGM National Harbor’s Melonie Johnson discussed their employee training program, which has prepared 500 staff members as responsible gaming advisors. She highlighted the property’s new Game Sense resource, designed to promote responsible gaming among guests. “If it is not fun, you shouldn’t play. That is what we believe,” Johnson said, emphasizing their commitment to guest well-being.
The panel also touched on recent legislative developments. On September 12, Senator Richard Blumenthal and Representative Paul Tonko introduced the SAFE Bet Act, proposing a nationwide ban on sports betting. The act would require the 38 states with legal sports betting to reapply through the U.S. Justice Department, with approvals lasting just three years.
Rep. Titus voiced her opposition, labeling the proposed legislation a “bad idea” and advocating for state and local regulation over federal control. She also addressed casino smoking bans, arguing that Nevada properties have advanced filter systems that already mitigate smoke, challenging supporters of the ban to find a smoking atmosphere in modern Las Vegas casinos.
This panel underscored the industry’s ongoing efforts to enhance responsible gaming and navigate evolving regulatory landscapes, highlighting the collaborative approach between operators, lawmakers, and industry leaders.
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