Norsk Tipping CEO Resigns After Eurojackpot Prize Error

Norsk Tipping is facing public backlash after a massive prize error left thousands of Norwegians thinking they had struck it rich. The mistake, which happened after Friday’s Eurojackpot draw, showed prize amounts 10,000 times higher than they should have been. Over 41,000 players were misled, and around 16,000 received push notifications with the inflated figures.

Good to know

• Over 41,000 players saw incorrect prize numbers.
• Norsk Tipping CEO Tonje Sagstuen has resigned.
• Many customers made major life plans before finding out the payouts were wrong.

The blunder has already led to major consequences. Tonje Sagstuen, who had been serving as CEO, stepped down just one day later. She acknowledged the weight of the situation and said, “As a manager, it has been my responsibility to handle the errors that have occurred, and it has been very gratifying to see how a united Norsk Tipping has responded to the challenges and worked day and night to solve them.”

Vegar Strand, who had been director of strategy and business development, has now stepped in as acting CEO. He inherits a company in damage-control mode and a public that feels misled.

Strand issued a direct apology to customers, admitting the company had “greatly disappointed” them and promising to fix internal systems. “Such mistakes are serious for a company that is supposed to manage the trust of Norwegians,” he said. “The work of rebuilding trust has the highest priority going forward.”

The source of the problem was a conversion mistake—an error occurred when converting Euro amounts into Norwegian kroner. Norsk Tipping said it caught the issue quickly, but not before many customers had started making plans based on the wrong numbers. Some reportedly began booking trips, looking into property purchases, or starting home renovation projects.

Each affected player has since been contacted, and Norsk Tipping says it is conducting a full review to prevent anything like this from happening again. The company has promised tighter control routines and better system checks moving forward.

Norway’s Minister of Culture, Lubna Jaffery, also weighed in, saying, “Norsk Tipping is completely dependent on having the trust of the people. The exclusive model depends on that.” She confirmed the ministry will continue working with the board to ensure stronger oversight.

The Norwegian Gambling Authority and angry players have joined the criticism. While the public apology was a start, many still feel betrayed by a business that’s expected to be trustworthy, especially as a state-run monopoly.

The post Norsk Tipping CEO Resigns After Eurojackpot Prize Error appeared first on iGaming.org.