Ontario regulators have fined Great Canadian Entertainment for allowing underage individuals into casino gaming areas at three venues around Toronto.
Good to know
- AGCO imposed $151,000 in penalties for four separate underage access incidents.
- Affected locations include Great Canadian Casino Resort Toronto, Casino Ajax, and Pickering Casino Resort.
- Operators may appeal the decision to the Licence Appeal Tribunal.
Investigators from the Alcohol and Gaming Commission of Ontario reviewed incidents in which minors gained entry to casino floors. Two incidents took place at Great Canadian Casino Resort Toronto, one at Casino Ajax, and one at Pickering Casino Resort. In each case, minors may have joined in gambling activities such as slot play or table games.
Under AGCO rules, only individuals aged 19 or older may enter a gaming floor unless they serve in a staff role. Moreover, employees must receive training to verify age and avoid underage access. That requirement reflects Ontario’s commitment to protecting youth and other vulnerable groups from gambling harm.
Dr Karin Schnarr, AGCO CEO and Registrar, reminded operators of their duty: “Ontario casino operators have an obligation to ensure minors are not able to access casino floors or activities such as slot machines or table games. The AGCO will continue to monitor and hold all casino operators accountable for fulfilling this important role.”
Great Canadian Entertainment faces a combined penalty of $151,000. If the company believes the enforcement action lacks merit, it can appeal before the Licence Appeal Tribunal, which operates independently from the AGCO under Tribunals Ontario.
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