QuinnBet Agrees £609,104 Settlement Over AML and Safer Gambling Failures

QuinnBet (Gibraltar) Limited will pay £609,104 ($830,501) after a UK Gambling Commission investigation found failures in anti-money laundering and safer gambling controls between March 2023 and August 2025.


Good to Know

  • The settlement includes £193,118 in disgorgement plus Gambling Commission investigation costs.
  • One customer deposited and lost £9,000 in four days despite payslips showing monthly earnings of about £2,000.
  • Another player placed about 11,800 bets across two days without an internal warning being generated.

QuinnBet Controls Failed to Keep Pace With Player Activity

The most serious examples involved gambling activity developing far faster than QuinnBet controls could respond.

One customer placed around 4,800 bets in a single day and another 7,000 the next day without the system flagging the activity. Another player wagered more than £215,000 during one day after a large win, but QuinnBet did not identify the activity until a report arrived the following morning.

The Gambling Commission said QuinnBet relied too heavily on manual processes and did not adequately detect high deposits, rapidly increasing stakes, short high-intensity sessions and unusually high turnover.

Problems also affected younger customers. QuinnBet used a manual process to apply lower deposit limits to players aged 18 to 24. In one case, a customer deposited eight times the monthly limit and lost the money in one day before the restriction took effect.

A separate platform migration error allowed 194 customers to unintentionally exceed deposit limits.

AML Review Found Large Deposits Without Enough Checks

Financial crime controls produced another part of the settlement.

The regulator found QuinnBet “had insufficient controls to act in a timely manner to identify and mitigate the risk posed by customers who were displaying disproportionate spend”.

One customer with payslips showing income of roughly £2,000 per month deposited and lost £9,000 in four days. Another deposited about £120,000 and withdrew £111,000 in less than three months without QuinnBet verifying the source of the funds.

The Commission also identified delays in filing Suspicious Activity Reports. The failures breached Licence Condition 12.1.1 covering AML controls and Social Responsibility Code Provisions 3.4.3 and 3.4.4 covering customer interaction.

Director of enforcement John Pierce said the case showed “the serious consequences of relying on systems and controls that are unable to identify and respond to indicators of harm and financial crime quickly enough”.

“We expect operators to ensure their safeguards are effective in practice to protect consumers and keep crime out of gambling,” he added.

The £609,104 settlement will go to the UK Consolidated Fund rather than directly to the Gambling Commission. QuinnBet also agreed to cover investigation costs.

The regulator gave QuinnBet credit for cooperation, voluntary disclosure of some failures and rapid remedial work. However, earlier enforcement cases involving similar weaknesses counted against the operator.

The case also fits a wider UK enforcement pattern. Petfre (Gibraltar) Limited agreed to pay £900,000 in June after the regulator identified failures involving automated safer gambling controls, while Evolution Malta Holding Limited agreed to a £4.75 million payment in July.

QuinnBet continues to hold active UK remote casino and betting licences covering real event and virtual event betting.

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