{"id":9345,"date":"2025-06-25T05:51:02","date_gmt":"2025-06-25T05:51:02","guid":{"rendered":"https:\/\/slategray-wallaby-310340.hostingersite.com\/index.php\/2025\/06\/25\/start-up-tugi-tark-launches-ai-support-for-igaming-operators\/"},"modified":"2025-06-25T05:51:02","modified_gmt":"2025-06-25T05:51:02","slug":"start-up-tugi-tark-launches-ai-support-for-igaming-operators","status":"publish","type":"post","link":"https:\/\/casino-online-best.com\/index.php\/2025\/06\/25\/start-up-tugi-tark-launches-ai-support-for-igaming-operators\/","title":{"rendered":"Start-Up Tugi Tark Launches AI Support for iGaming Operators"},"content":{"rendered":"<div>\n<p>Estonian technology start-up Tugi Tark has officially stepped out of stealth mode with a focus on transforming how iGaming companies handle customer support. By blending artificial intelligence with years of industry experience, the company aims to replace slow, reactive service with smart, automated assistance.<\/p>\n<hr>\n<p><em><strong>Good to know<\/strong><\/em><\/p>\n<ul>\n<li><em><strong>Tugi Tark\u2019s AI agents support over 250 languages.<\/strong><\/em><\/li>\n<li><em><strong>The company is remote-first and based in Tallinn.<\/strong><\/em><\/li>\n<li><em><strong>Five <a href=\"https:\/\/igaming.org\/casino\/what-is-igaming\/\">iGaming<\/a> clients are preparing to onboard.<\/strong><\/em><\/li>\n<\/ul>\n<hr>\n<p>At the heart of Tugi Tark\u2019s offering is a 24\/7 AI agent platform, designed to resolve support issues instantly and accurately. These bots rely on large language models and a machine learning system trained on more than 10 million historical customer service tickets. As teams continue to fine-tune their AI agents, the platform becomes more efficient and hands off more tasks from human staff.<\/p>\n<p>One of the key advantages for operators is that players receive help in their own language, regardless of where they are. There is no need for separate regional teams or translation tools. This cuts costs and speeds up service while improving user experience.<\/p>\n<p>Delayed responses continue to frustrate players across the industry, especially during off-hours. Tugi Tark addresses this by offering round-the-clock AI coverage. A failed deposit, for example, triggers an automatic response as soon as the payment system shares the error message. The platform starts a chat with the player immediately, helping to resolve the issue without delay and reducing the chances of losing that customer.<\/p>\n<div class=\"main-org-3-item-ins box-100 relative mb-4\">\n<div class=\"space-org-3-items box-100 relative\">\n<div class=\"box-100 space-org-3-item relative border-tb mt-1 \">\n<div class=\"space-org-3-item-ins box-100 relative\">\n<div class=\"space-org-3-item-logo box-25 relative\">\n<div class=\"space-org-3-item-logo-ins box-100 text-center relative\">\n<div class=\"space-org-logo-title-box box-100 text-left relative\">\n<div class=\"space-org-3-item-logo-box box-25 relative img-radius\">\n\t\t<a href=\"https:\/\/igaming.org\/site\/katsubet-casino\/\" title=\"Visit Site\" target=\"_blank\" rel=\"nofollow\"><br \/>\n\t\t<amp-img alt=\"Katsubet\" src=\"https:\/\/igaming.org\/wp-content\/uploads\/2023\/01\/Katsubet.png.webp\" width=\"50\" height=\"50\" layout=\"fixed\"><br \/>\n\t\t<\/amp-img><br \/>\n\t\t<\/a>\n\t\t<\/div>\n<div class=\"space-org-3-item-logo-title box-25 relative py-10\">\n\t\t<a href=\"https:\/\/igaming.org\/site\/katsubet-casino\/\" title=\"Katsubet\" target=\"_blank\" rel=\"nofollow\">Katsubet<\/a>\n\t\t<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"space-org-3-item-terms box-25 relative\">\n<div class=\"space-org-3-item-terms-ins box-100 text-center relative\">\n\t\t<strong>5BTC or 111% + 111 Free Spins!<\/strong><br \/>\n\t\t<\/p>\n<div class=\"pt-1\">New players only. Exclusive 111% Welcome Bonus  + 111 Free Spins<\/div>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"space-org-3-item-rating box-25 relative mb-10\">\n<div class=\"rating-box text-center box-100  relative\">\n<div class=\"space-org-3-item-rating-box relative\">\n<div class=\"stars\"><span class=\"star on\"><\/span><span class=\"star on\"><\/span><span class=\"star on\"><\/span><span class=\"star on\"><\/span><span class=\"star on\"><\/span><\/div>\n<div class=\"space-org-rating-notice relative\">Casino<\/div>\n<\/p><\/div>\n<p>\t\n\t\t\t\t <\/div>\n<\/p><\/div>\n<div class=\"space-org-3-item-button box-25 relative\">\n<div class=\"space-org-3-item-button-ins box-100 text-center relative\">\n\t\t\t\t<a href=\"https:\/\/igaming.org\/site\/katsubet-casino\/\" title=\"Visit Site\" target=\"_blank\" rel=\"nofollow\">\tVisit Site<\/a>\n\t\t\t<\/div>\n<\/p><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>CEO Harpo Lilja, who has over ten years of experience in the iGaming space, sees a clear opportunity to turn support from a cost into a competitive edge.<em> \u201cWe\u2019re convinced we can help operators transform player support from a cost centre into a strategic competitive advantage,\u201d<\/em> he said. <em>\u201cSupport isn\u2019t just about answering questions. It\u2019s about creating momentum, trust, and loyalty.\u201d<\/em><\/p>\n<p>Lilja pointed out that keeping human support staff available across global time zones is both expensive and difficult. Staff turnover is high, and talent is limited. That is why Tugi Tark combines human agents with AI to balance speed, consistency, and quality. The AI handles most of the routine work, while complex cases get passed to the right human agent.<\/p>\n<p>As of now, Tugi Tark is growing quickly and plans to announce several new partnerships before the end of 2025. The company believes its deep understanding of player behavior, compliance needs, and the demands of 24\/7 service gives it an edge as it scales across global iGaming markets.<\/p>\n<p>The post <a href=\"https:\/\/igaming.org\/casino-news\/tugi-tark-launches-ai-support\/\">Start-Up Tugi Tark Launches AI Support for iGaming Operators<\/a> appeared first on <a href=\"https:\/\/igaming.org\/\">iGaming.org<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Estonian technology start-up Tugi Tark has officially stepped out of stealth mode with a focus on transforming how iGaming companies handle customer support. By blending artificial intelligence with years of industry experience, the company aims to replace slow, reactive service with smart, automated assistance. Good to know Tugi Tark\u2019s AI agents support over 250 languages. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-9345","post","type-post","status-publish","format-standard","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/posts\/9345","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/comments?post=9345"}],"version-history":[{"count":0,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/posts\/9345\/revisions"}],"wp:attachment":[{"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/media?parent=9345"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/categories?post=9345"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/tags?post=9345"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}