{"id":3780,"date":"2022-06-22T06:31:06","date_gmt":"2022-06-22T06:31:06","guid":{"rendered":"https:\/\/slategray-wallaby-310340.hostingersite.com\/index.php\/2022\/06\/22\/hero-gaming-partners-with-shufti-pro-to-enhance-customer-verification\/"},"modified":"2022-06-22T06:31:06","modified_gmt":"2022-06-22T06:31:06","slug":"hero-gaming-partners-with-shufti-pro-to-enhance-customer-verification","status":"publish","type":"post","link":"https:\/\/casino-online-best.com\/index.php\/2022\/06\/22\/hero-gaming-partners-with-shufti-pro-to-enhance-customer-verification\/","title":{"rendered":"Hero Gaming Partners with Shufti Pro to Enhance Customer Verification"},"content":{"rendered":"
\n

UK based Shufti Pro, a leader in identity verification, today formally announces its partnership with Hero Gaming.<\/p>\n

The collaboration has seen Shufti Pro develop a bespoke authentication solution to significantly reduce legitimate customer verification times. As well as block bad actors such as fraudsters and politically exposed people (PEPs) from accessing the Hero Gaming platform.<\/p>\n

A leading gaming company, Hero Gaming supports B2B partners in Asia, Latin America, India and the wider world via its platform. It has to navigate complex regulations and laws across these regions to ensure fraudulent and under age users are unable to access its platform. At the same time it needs to ensure that legitimate customers have the best onboarding experience possible.<\/p>\n

Prior to implementing Shufti Pro, Hero Gaming relied on manual verification to authorise new users. This led to a stagnation in customer growth as potential customers dropped off during the verification process.<\/p>\n

Shufti Pro, which supports over 150 languages and 230 countries and regions, alleviated this problem through its use of enhanced artificial intelligence (AI). A solution that enables customers to run near instant verification, that achieves the highest level of accuracy possible.<\/p>\n

Since implementing Shufti Pro, Hero Gaming has seen the time taken to authenticate legitimate customers drop from days to seconds. As a result the business has enjoyed a 20% increase in retained customers.<\/p>\n

As users look for a more diverse range of options to prove their identity \u2013 such as selfies, screenshots and utility documents \u2013 Hero Gaming also turned to Shufti Pro for support in developing a tailored solution that would enable these wide-ranging forms of authentication. Hero Gaming provided regular feedback and suggestions which Shufti Pro was able to take onboard to further improve the product.<\/p>\n

Users can now safely join the Hero Gaming platform via a variety of methods. Pre-existing customers are also able to upload supporting documents via a drop down menu in-game should they have queries or questions. With Shufti Pro\u2019s enhanced AI in place, Hero Gaming has seen a significant reduction in the number of manual Know Your Customer (KYC) contacts required, significantly improving the end user experience.<\/p>\n

Kristino Vella, Head of Risk, Payments and Fraud at Hero Gaming,\u00a0<\/strong>said:<\/p>\n

\u201cWhen potential customers informed us that our lengthy verification processes were hindering their due diligence verification, we knew we needed to make changes. Shufti Pro had a reputation as a leading authentication expert that would be able to streamline our processes, while enhancing our risk detection.<\/p>\n

Through partnering with the team at Shufti Pro we\u2019ve been able to grow our customer numbers by 20%. At the same time we\u2019re able to streamline their experience while on our platform and stop under-aged users and potentially fraudulent users from accessing our services. It\u2019s a win win.\u201d<\/p>\n

Victor Fredung, CEO of Shufti Pro,<\/strong>\u00a0said:<\/p>\n

\u201cVerifying the legitimacy of potential customers is critically important, especially in highly regulated sectors such as gaming. But it can also prove challenging. Historically businesses have had to manually authenticate each individual user, however this took considerable time and resources.<\/p>\n

At Shufti Pro we use enhanced artificial intelligence to take the pain out of onboarding. We\u2019re delighted to be working with Hero Gaming, helping them to significantly cut down the time it takes to process authentic customers, while blocking illicit activity such as potential fraudsters and criminals.\u201d<\/p>\n

The post Hero Gaming Partners with Shufti Pro to Enhance Customer Verification<\/a> appeared first on iGaming.org<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

UK based Shufti Pro, a leader in identity verification, today formally announces its partnership with Hero Gaming. The collaboration has seen Shufti Pro develop a bespoke authentication solution to significantly reduce legitimate customer verification times. As well as block bad actors such as fraudsters and politically exposed people (PEPs) from accessing the Hero Gaming platform. […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-3780","post","type-post","status-publish","format-standard","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/posts\/3780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/comments?post=3780"}],"version-history":[{"count":0,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/posts\/3780\/revisions"}],"wp:attachment":[{"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/media?parent=3780"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/categories?post=3780"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/casino-online-best.com\/index.php\/wp-json\/wp\/v2\/tags?post=3780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}